Handpumps, especially communal handpumps, are known of being out of order every now and then. Many people complain about the low sustainability of water services from handpumps. PRACTICA did a thorough problem analysis regarding handpumps and their sustainability. In a second phase a study was done on innovative management models for handpumps. The collected information is a basis for further collaboration with partner organizations in the professionalization of handpump management in Africa.